Header – GlobalParcels LLC
+1 (601) 717-0109
support@goparcels.online
24/7 Support Available
New York, USA
US-Based Fraud Awareness FAQs About Us
Home
Services
Track a Parcel About Us
Help
Contact
+1 (601) 717-0109
support@goparcels.online
Contact Us – GlobalParcels LLC
We're Here to Help

Get in touch with
GlobalParcels LLC

Our US-based support team is available 24/7. Whether you need to track a shipment, get a quote or resolve an issue — we're ready to help.

Call Us

Speak to a US-based logistics expert right now.

+1 (800) 555-0192
Available 24 / 7

Email Us

Send a message and we'll respond within 2 hours.

support@goparcels.online
Response within 2 hours

Live Chat

Chat with a support agent instantly online.

Start Live Chat
Average wait < 2 minutes

Find a Hub

Locate your nearest GlobalParcels drop-off point.

500+ US Locations
Open 7 days a week
Send Us a Message

We'll reply within 2 hours

How this works: Fill in the form below and click "Send Message". Your email app (Gmail or default mail) will open with everything pre-filled and addressed to support@goparcels.online — just click Send.
0 characters

By submitting this form you agree to our Privacy Policy. Your message will be sent to support@goparcels.online and we will respond within 2 hours.

Our Offices
Headquarters — USA
New York, New York
350 5th Avenue, Suite 4100
New York, NY 10118
+1 (800) 555-0192
Regional — UK
London, England
1 Canada Square, Canary Wharf
London, E14 5AB
+44 20 7946 0321
Regional — Africa
Lagos, Nigeria
Plot 1234, Victoria Island
Lagos, Nigeria
+234 1 555 0174
Support Hours
Phone Support 24 / 7
Live Chat 24 / 7
Email Response Within 2 hours
Mon – Fri 8:00 AM – 8:00 PM EST
Saturday 9:00 AM – 5:00 PM EST
Sunday 10:00 AM – 4:00 PM EST
Department Emails
General Support support@goparcels.online
Sales & Quotes sales@goparcels.online
Claims claims@goparcels.online
Fraud & Security fraud@goparcels.online
Legal legal@goparcels.online
Global Network

Find us near you

With over 500 collection and drop-off hubs across the United States and offices on three continents, GlobalParcels LLC is always close by — wherever you are.

500+
US hubs & drop points
3
Continental offices
200+
Countries served
24/7
Support coverage
Global network
Common Questions

Quick answers before you contact us

These are the questions our support team answers most often. Check here first — you may get an instant answer.

Our team responds to all emails sent to support@goparcels.online within 2 hours, 24 hours a day, 7 days a week — including weekends and public holidays.
Include your full name, email address, tracking number (if applicable), the nature of your enquiry and any relevant dates or reference numbers. The more detail you provide, the faster we can resolve your issue.
Yes — use our instant quote tool on the homepage. Enter your origin, destination, weight and dimensions and you'll receive a quote in seconds. No account or phone call required.
First, check the live tracking on our homepage using your tracking number. If the status hasn't updated in 48 hours or shows an issue, contact us immediately via phone, live chat or email with your tracking number and we'll investigate within 2 hours.
Email claims@goparcels.online with your tracking number, photos of any damage, proof of value of the goods and a description of what happened. Claims must be submitted within 7 days of delivery for damage and 30 days for loss.
Do not click any links or make any payment. Forward the suspicious message to fraud@goparcels.online immediately. GlobalParcels LLC will never ask you to pay fees via gift cards, wire transfer or cryptocurrency. See our Fraud Awareness page for more information.

Still need help?
We're always here.

Our 24/7 US-based team is ready to help with any question — no matter how big or small. Don't hesitate to reach out.

Footer – GlobalParcels LLC